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BEGIN:VEVENT
DTSTART:20260916T140000Z
DTEND:20260916T160000Z
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SUMMARY:"Crafting an Exceptional Customer Service Experience" Workshop
DESCRIPTION:"Crafting an Exceptional Customer Service Experience" Workshop\n\n\n\nWednesday\, Sept. 16\, 2026\, 10 AM - 12 PM\n\nFee: $10\n\n\n\nIn this Live Online Workshop you will learn about the Critical Steps and Skills to achieve High Customer Satisfaction and Why It Pays Off.\n\n\n\nResearch Shows Happy Customers:\n\n	Buy More Frequently\n	Spend More\n	Are Less Price Sensitive\n	Make Referrals\n\n\n\nHow to Make Your Customers Happy\n\n\n\nDefine your solution\n\n\n	What it takes to have a happy customer\n	Determine the problem that you solve\, the value you provide\, and what differentiates you from others\n	How to deliver superior customer service \n	How to measure customer success \n\n\n\nSet expectations\n\n\n	Be clear on what is to be provided\n	Do you offer more or less than comparable offerings?\n	What you say matters\n\n\n\nDeliver what you commit to ... and more\n\n\n	Don't overpromise\, overdeliver\n	Include a surprise extra\n\nProvide Timely response to Feedback ... good and bad\n\n\n\nRegister Online
X-ALT-DESC;FMTTYPE=text/html:<strong>&quot\;Crafting an Exceptional Customer Service Experience</strong><strong>&quot\; Workshop<br />\n<br />\nWednesday\, Sept. 16\, 2026\, 10 AM - 12 PM<br />\nFee: $10</strong><br />\n<br />\nIn this <strong>Live Online Workshop</strong> you will learn about the Critical Steps and Skills to achieve High Customer Satisfaction and Why It Pays Off.<br />\n<br />\nResearch Shows <strong>Happy Customers:</strong>\n<ul>\n	<li>Buy More Frequently</li>\n	<li>Spend More</li>\n	<li>Are Less Price Sensitive</li>\n	<li>Make Referrals</li>\n</ul>\n<br />\n<strong>How to Make Your Customers Happy</strong><br />\n<br />\n<strong>Define your solution</strong>\n\n<ul>\n	<li>What it takes to have a happy customer</li>\n	<li>Determine the problem that you solve\, the value you provide\, and what differentiates you from others</li>\n	<li>How to deliver superior customer service&nbsp\;</li>\n	<li>How to measure customer success&nbsp\;</li>\n</ul>\n<br />\n<strong>Set expectations</strong>\n\n<ul>\n	<li>Be clear on what is to be provided</li>\n	<li>Do you offer more or less than comparable offerings?</li>\n	<li>What you say matters</li>\n</ul>\n<br />\n<strong>Deliver what you commit to ... and more</strong>\n\n<ul>\n	<li>Don&#39\;t overpromise\, overdeliver</li>\n	<li>Include a surprise extra</li>\n</ul>\n<strong>Provide Timely response to Feedback ... good and bad</strong><br />\n<br />\n<a href="https://www.score.org/ga/north-metro-atlanta/business-education/crafting-an-exceptional-customer-service-experience-2/" target="_blank"><strong>Register Online</strong></a>
LOCATION:Online Workshop
UID:e.1202.174689
SEQUENCE:3
DTSTAMP:20260827T030750Z
URL:https://business.cartersvillechamber.com/events/details/crafting-an-exceptional-customer-service-experience-workshop-174689
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