Workplace Conflict Management Workshop

Description

Workplace Conflict Management Workshop
Presented By: DG Workplace Solutions, LLC

When: May 10, 2018, 8:30 AM - 5:00 PM

Where: ROAM Galleria, 3101 Cobb Parkway, Suite 124, Atlanta, GA 30339

Who Should Attend: Managers/Leaders, Human Resource Professionals, Executives, any employee who resolves conflict between other employees

Cost: $495.00 (includes cost of online Conflict Dynamics Profile Assessment, workbooks, and source book)

Conflict in the workplace is inevitable and costly. Conflict management is a core competency for any employee who leads or manages others. In this one-day workshop a certified trainer will cover the nature of conflict, the cost of conflict to organizations, criteria for determining if mediation is appropriate, a step-by-step workplace conflict resolution process, and exercises to develop skills. This is a highly interactive workshop that includes exercises to build skill. Check our website for future workshops if registration is full.

• Ineffectively managed conflict is costing businesses millions of dollars per year
• 85% of employees at all levels experience conflict to some degree
• 25% of employees said that the avoidance of conflict resulted in sickness or absence from work
• 89% of employees have experienced workplace conflict that escalated
• However, roughly 75% of employees report that when conflict was channeled through the right tools and experience, positive outcomes result
• The common denominator in successful conflict resolution is formal training; however, the majority of employees have never received conflict management training
• Over 95% of the people receiving conflict resolution training as part of leadership development say it helped them in some way