The Chamber Weekly Blog
20 Skills To Learn In 2019 To Improve Your Professional Life
The business landscape changes on a near daily basis and that drives almost a constant need for professional learning. Never before has it been more essential that you not only keep up with the details of your own job and industry but others as well. If you don't, there's a good chance your business will struggle. If you want to stay on top of your industry and continue to attract new customers while retaining old there are a few key skills you should master this year.
Adam McEntyre
Can Online Networking Be as Successful as In-person Networking?
Today’s trend of overscheduling is taking its toll on all of us. From work hours that go well over the traditional 8-hour work day to shuttling children or grandchildren to all their different activities; from time volunteering to time dedicated to professional development, who has the hours for networking at a scheduled event? Very few of us.
Adam McEntyre
4 Ways You Need to Be Using Personalization in Business
No one wants to be a number. But there’s no better way to make those around you feel like one than by applying the same treatment to everyone across the board. Nope, individualization is in and it’s no longer a trend but an expectation thanks to companies like Netflix and Amazon. Through companies making suggestions based on past behavior, customers have now become accustomed to this level of service and knowledge of their preferences.
Adam McEntyre
6 Things to Kill in Your Business for Better Customer Service
Surveys aren’t the way to good customer service. They might’ve been five years ago, but they’re being used with such an annoying regularity that no one wants to take part in them. But how do you improve your business’ customer service if you don’t know what your customers want? Trust us. There are other ways. Here are a few things you need to ditch in order to begin providing better service.
Adam McEntyre
5 Ways To Jumpstart Your Creativity
Creativity in business is incredibly important. It helps business people see connections, where others see none. It also aids them in presenting unique ideas. Creativity assists businesses in standing out from the crowd and a creative approach gives people yet another reason to know, like, and trust you.
Adam McEntyre
19 Awesome Resolutions to Bring You More Business in 2019
2019 is your year. It’s time to grow that business beyond your wildest dreams. But dreams aren’t enough to get you there. It takes hard work and implementation of tasks and projects that will bring you closer to your goals. If you’re ready to see a change in your business, there are 19 things you need to start doing.
Adam McEntyre
Top 5 Tips for "REMARK"able Customer Service
Tip 1: Add value, don’t extract value from customer experience. Seek to provide as much value added activity as possible into each sale to make the customer feel like it the goods or services exceed the asking price. This keeps people coming back, desirous for another amazing experience that went above expectations.
Adam McEntyre
How to Increase Your Business’ Referrals
One of the easiest and cheapest marketing tactics today is building a referral network. If you concentrate on growing referrals and word-of-mouth (WOM) marketing you can cut your marketing budget. Not only does WOM marketing not cost you anything, it’s more believed by potential customers. A recent survey by PowerReviews of 800 retail customers reported 95% of respondents have consulted customer reviews in the past. But how do you grow that solid base of referrals and people willing to write reviews?
Adam McEntyre
Courting the Millennial Customer
There are roughly 75.3 million Millennials in the United States. This number outranks the 74.9 million Baby Boomers. For a successful future, your business needs the younger generation. Here’s how you can get their attention and keep it.
Adam McEntyre
The 1 Change You Need to Make in Your Business in 2019
At the risk of sounding like an infomercial, if you make just one change to your business in 2019 you’ll open up a new door to an even greater level of success. It’s a very simple concept. You don’t have to go get an MBA or Master’s in marketing. You simply have to refocus your offerings from you want to say to what your ideal customer wants. Help your customers get what they need.
Adam McEntyre
