Student Records Specialist
Student Records Specialist
Job ID: 304120
Location: GHC - Cartersville Instr. Site
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor's degree options both in the classroom and online.
We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 and 2025 Aspen Prize for Community College Excellence.
Job Summary
This position is responsible for assisting in managing the college's student registration, graduation, and document management functions.
Responsibilities
• Ensures compliance to federal, state, university system and institution policies and procedures related to registration, record management, and graduation.
• Processes and maintains student records and related documentation in accordance with established procedures and records retention requirements.
• Responds to student, faculty, and staff inquiries regarding registration, records, graduation, and related Registrar functions.
• Reviews, processes, and validates registration transactions, withdrawals, reinstatements, and other student record requests.
• Assists with degree audits, graduation processing, and certification of degree completion requirements.
• Evaluates and resolves student registration and graduation issues in accordance with institutional policies and procedures.
• Maintains and processes Registrar Office forms, workflows, and waitlist activities.
• Compiles, prepares, and submits reports required by institutional, state, and federal agencies.
• Researches and resolves registration, academic records, and graduation-related issues.
• Serves as backup support for Parchment Data Automation and DegreeWorks scribing functions.
• Provides support to the Registrar and Assistant Registrar during peak processing periods and for assigned operational responsibilities.
• Assists with special projects related to student records and registration services.
• Performs other related duties as assigned.
Required Qualifications
• Bachelor's degree in a course of study related to the occupational field
• Three (3) to five (5) years of experience working in admissions, registrar, records retention or closely related field
• Proficiency in Microsoft Office suite (Outlook, Teams, Excel)
• Ability to work independently on assigned tasks and projects
• Strong organizational, analytical, and customer service skills
• Ability to manage multiple priorities and meet deadlines.
• Ability to interpret, apply, and explain complex academic policies and procedures
Preferred Qualifications
Master's degree
Proposed Salary
$45,911-$47,773
Required Documents to Attach
Applicant must attach a resume, cover letter and unofficial transcripts
Optional Documents to Attach
Applicants may attach letters of recommendation
Knowledge, Skills, & Abilities
• Knowledge of federal, state, University System of Georgia and Board of Regents and institutional policies and procedures related to records management and student registration
• Knowledge of registrar operations, records management, degree processing, and related academic services functions.
• Knowledge of computers and job-related software programs
• Knowledge of the Family Educational Rights and Privacy Act (FERPA) and the ability to maintain confidentiality of student information.
• Skill in researching, analyzing, and resolving problems.
• Skill in interpreting and applying policies, procedures, and regulations.
• Skill in oral and written communication.
• Strong attention to detail and accuracy.
• Strong organizational and time management skills.
• Ability to build and maintain effective working relationships with students, faculty, staff, and external constituents.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Contact Information
For more information or questions about a job posting, please contact Human Resources by email at mailto: jobs@highlands.edu?subject=Job%20Opening%20Questions
For technical support, please call the USG Service Desk at (877) 251.2644, or email mailto:support@usg.edu.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Accommodations
Georgia Highlands College is dedicated to providing an accessible environment for all job seekers. If you need an accommodation to search or apply for a position, please request assistance by emailing Jobs@highlands.edu. When contacting us, please include the title of the position you are applying for and details of the specific accommodation you need.
Clery Disclosure
This position may be considered a Campus Security Authority, CSA. A Campus Security Authority is a Clery-specific term that encompasses certain departments, groups, and individual employees who have a duty to report crimes they become aware of, as defined by the Clery Act.
To apply, visit https://apptrkr.com/9849778
For more opportunities, please visit https://www.highlands.edu/jobs
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